1. Engineering Reference
  2. Project Setup
  3. SMC Troubleshooting
  4. Troubleshooting Projects

Troubleshooting Projects

The following are the most common errors and problems that occur during Server, Client/FEP project configuration. This section provides information related to their causes and methods to resolve them.

It is recommended to see the SMC.log file available at
[installation drive:]\[installation folder]\GMSMainProject\log for all SMC-related troubleshooting issues and to ensure that the MS Windows Pmon Service for a project is started.

Further information
  • Managing Issues when Starting, Editing, Restoring, Upgrading, Activating, and Deleting Projects
  • Troubleshooting Distributed Systems Setup
  • Logon Box Does Not Display on Launching Client Application on Client or FEP Station
  • Troubleshooting the Environment Change for Already Shared Projects
  • Unable to Set Security Permissions on Websites/Projects Folder
  • Cannot Configure Domain User as a System Account User
  • Cannot work with Project, Website, Web Application, History Database Created Manually or Using Post Installation Step
  • Data Decryption fails after a project is copied from one machine to another or after restoring the project
  • Unable to View Graphics or Objects in a Distributed System
  • Cannot Start Bacnet Driver on Fresh Installation

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